Tuesday, November 23, 2004

11/23/04--I'm back after a really bad yesterday

Yesterday...in a word....sucked.  I mean, one of the alltime sucky days.  So sucky that I've been told to not talk about how bad it sucked.  So sucky that I started checking into what my retirement options are.
That sucky.

Well, its been an interesting last couple of days....my Vikings managed, ever so closely, to defeat...the Lions.  The Lions, for God's sake!  This season is not good for my blood pressure.  The Fighting Irish can't decide if their good or they suck, the Vikings have an all-world offense and an all-underworld defense.....get me the Lipitor! 
So Kim & I make another run back to our local BestBuy store the other day (their motto:  Computer experts---we swear!  Really, c'mon you guys...we're not kidding!)
to finally solve the mystery of what in the Sam Hill is wrong with my laptop.  You may remember that it was my birthday gift (quick quiz---who remembers what date my birthday was??  Bueller?) and yet....I still haven't been able to use it!  Nothing like advancing technology in today's society.  So we go in, go to the computer geek department (which is actually what they call it), and we explain to the guy at the window that my laptop is, in fact, NOT working like it should.  He promptly comes back and says that his manager says they'll take a look at it.....for $60.  Uh, nope.
So we call the manager over, and explain to him that when we had originally purchased the floor model, that we had been told that if we brought the laptop in that they would reformat everything after we did the system restore disc.  Now, mind you, we had 3 different versions on exactly HOW to do that system restore, but I digress.  So he informs us that it will be $60.  I remind him of just how much freakin money I spend in their store and how much I will NOT be spending if they make me spend  $60 to get the thing working.  He immediately begins his very best double talk, explaining that the reason for the charge is that they would have to...get a load of this one...."have an experienced technician work on your laptop for 3 hours".
Kim immediately pops up with...."Uh, isn't it basically just pushing a button that says 'next....next....next....finish'?"  Oh no, he announces.....this is a very major technical situation.  What a load of horseshit.  So I have them go and get the manager of the laptop department...the guy who had loaded everything into my laptop in the first place.  He remembers us, and we explain the situation to him.  He says...."so basically what you guys need is do a system restore to get your laptop working."
I said, yep, that's basically it.  He kinda looks around and tells me..."if you have us do it, they'll charge you $60.  Here's what you do.....go home...push F-10...what for the prompt to come up....and start pushing next."
We took it home and it took us about 45 minutes.

Always trust your computer experts at BestBuy folks.

Later,
Jeff

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